Information We Collect
At Sunshine Gems, we collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact us for support.
Personal Information
Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely through our payment providers)
Order history and preferences
Communications with our customer service team
Automatically Collected Information
Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on site, click patterns)
Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Provide customer service and support
Send you updates about your orders and account
Personalize your shopping experience
Send marketing communications (with your consent)
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers:
With trusted third-party services that help us operate our business (payment processors, shipping companies, email services)
Legal Requirements:
When required by law or to protect our rights and safety
Business Transfers:
In connection with a merger, sale, or transfer of our business
Consent:
With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
Access and update your personal information
Request deletion of your personal information
Opt-out of marketing communications
Request a copy of your data
Object to certain processing of your data
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
Contact Information
If you have any questions about this Privacy Policy, please contact our Data Protection Officer:
Phone
+94 776 404 068Address
26-B, Angammana Road, Ratnapura 70000, Sri Lanka.
Business Hours
Mon – Fri, 9am – 6pm EST